Who we are
Welcome to the information page of the Partes.YA. SAS site
Information
The links and information on this page answer the most common questions our customers have about our website and our company policies.
Our customer service team is happy to answer any additional questions that have not been answered by the information on this page. Please contact our customer service agents by email or by calling +057 3102958941.
Your privacy
Parties. ya .sas recognizes your concern about how we protect and use your personal information. We appreciate your trust and assure you that we are careful and sensitive in using and sharing your personal information. This notice describes our privacy policy
What personal information does ya.com collect?
The information we collect from you helps us personalize and continually improve your experience. Below are examples of the types of information we collect:
- Information you provide to us: We receive and store information you provide when you visit our website, place an order with us, or communicate with our call center via phone calls, email, questionnaires, customer reviews, installation instructions, or through your participation in contests, etc.
- Automatic Information: We receive and store information whenever you interact with us. As an example, we, like many other sites on the Internet, use “cookies” that provide us with information whenever your web browser accesses eReplacementParts.com, either directly, through advertisements, or when you visit us from third parties.
- Email Address: We need your email address, shipping address, and phone number so we can:
- Provide you with confirmation of your order.
- Provide you with tracking numbers for your shipments.
- Send you login credentials for self-service cancellations and returns
- Provide you with information about refunds and returns.
- Provide you with updates, changes, order status and information about your order.
- Update it with information about new features, product offerings, product recalls, customer feedback surveys, alerts or notices, etc.
- Send him our newsletter
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights do you have over your data?
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Suggested text: Visitor comments may be checked through an automated spam detection service.
information?
Site Security: Our website’s checkout page protects the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input.